Contact Us
What to Expect After You Reach Out
Response Commitment
All inquiries receive a response within one business day. Technical inquiries — including those involving specifications, integration requirements, or custom configurations — are routed directly to an application engineer familiar with your market segment. Volume pricing and lead time requests are handled by our commercial team, who can also arrange evaluation unit shipments for qualified projects. For urgent requests, contact us by phone at +86 134 8426 9136 or via WhatsApp at +86 134 8426 9136 for same-day assistance during business hours (UTC+8).
What to Prepare
To help us provide the most relevant response, consider sharing the following in your inquiry: primary application and use case (e.g., perimeter security, industrial inspection, OEM integration), target detection range or field of view requirements, environmental conditions (operating temperature range, IP rating needed), quantity estimate and timeline, and any specific compliance requirements such as NDAA Section 889 or export control classification. Even partial information helps us narrow down the right solution faster.
Why Engineers Choose ZANVISION
Direct Engineering Access
You speak with engineers, not sales representatives. Our team can discuss NETD sensitivity curves, back focal length tolerances, and SDK integration specifics from the first call — no escalation required.
Germanium-Free Optics
All ZANVISION lenses use chalcogenide glass instead of germanium, eliminating exposure to volatile germanium pricing while maintaining >90% transmission efficiency across the 8-14μm LWIR band.
Evaluation Hardware Available
Qualified projects can receive evaluation units for hands-on testing. We believe the best way to evaluate thermal imaging performance is to integrate it into your actual system and test under real conditions.